ChatOrAI was born from a simple frustration: Arabic eCommerce businesses were losing sales every day because they couldn't keep up with the volume of WhatsApp and Instagram messages pouring in.
"Every morning, store owners woke up to 200+ unanswered messages. Deals were dying in their inboxes. We knew AI could fix this — if it actually understood Arabic commerce."
— Yassin, Founder
We started by interviewing 50+ eCommerce founders across Egypt, Saudi Arabia, UAE, and Jordan. The problem was universal: customers message on WhatsApp at 2am asking about prices, stock, and shipping. By morning, the lead is cold. The sale is gone.
Existing tools were built for English-speaking markets with different buying behaviors. They didn't understand Arabic dialects, didn't know how to handle price haggling, and had no concept of the MENA eCommerce buying journey.
So we built ChatOrAI — an AI that actually speaks Arabic, understands the intent behind every message, and helps sales teams close deals in real-time across WhatsApp, Instagram, Messenger, and Live Chat from one unified workspace.
Everything we build is designed for Arabic eCommerce first — language, culture, buying behavior.
Our AI understands conversation history, product catalogs, and brand voice — not just keywords.
Every second of delay costs deals. We obsess over response time at every layer of the stack.
We're a small, focused team. If you're passionate about AI and the Arabic internet economy, we'd love to hear from you.